# Bugs

**URL:** https://forum.fontba.se/c/bugs/5.md

[Latest](https://forum.fontba.se/latest.md) · [Categories](https://forum.fontba.se/categories.md) · [Tags](https://forum.fontba.se/tags.md)

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## [About the Bugs category](https://forum.fontba.se/t/about-the-bugs-category/13)

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**Author:** [@dominik](https://forum.fontba.se/u/dominik)\
**Replies:** 0\
**Last updated:** [March 3, 2021, 10:59am UTC](https://forum.fontba.se/t/about-the-bugs-category/13 "2021-03-03T10:59:33Z")

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General bugs and issues with the app. Please include the following when reporting a bug: Your operating system Operating system version FontBase version What actions caused the issue If possible, attach a screenshot

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## [Impossible to minimize window after previous update?](https://forum.fontba.se/t/impossible-to-minimize-window-after-previous-update/1925)

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**Author:** [@NK.DK](https://forum.fontba.se/u/NK.DK)\
**Replies:** 3\
**Last updated:** [October 23, 2026, 4:43pm UTC](https://forum.fontba.se/t/impossible-to-minimize-window-after-previous-update/1925 "2026-10-23T16:43:49Z")

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Please include the flowing when reporting a bug: Your operating system- Windows 11 Operating system version-25H2 (?) FontBase version- 2026.3.0 What actions caused the issue-Updating the program. not to this, but the p…

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## [FontBase 2026.7.0 – All fonts disappeared, but database and collections remain intact](https://forum.fontba.se/t/fontbase-2026-7-0-all-fonts-disappeared-but-database-and-collections-remain-intact/2038)

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**Author:** [@Mat](https://forum.fontba.se/u/Mat)\
**Replies:** 3\
**Last updated:** [October 20, 2026, 7:36pm UTC](https://forum.fontba.se/t/fontbase-2026-7-0-all-fonts-disappeared-but-database-and-collections-remain-intact/2038 "2026-10-20T19:36:55Z")

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Hi, I’m experiencing a strange issue with FontBase 2026.7.0 on Windows 10. My entire font library has disappeared from the interface. The All, Active, and Inactive sections show 0 fonts, and all my existing folders app…

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## [Can't add a folder inside an existing folder](https://forum.fontba.se/t/cant-add-a-folder-inside-an-existing-folder/2040)

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**Author:** [@jkolker](https://forum.fontba.se/u/jkolker)\
**Replies:** 1\
**Last updated:** [October 20, 2026, 7:18pm UTC](https://forum.fontba.se/t/cant-add-a-folder-inside-an-existing-folder/2040 "2026-10-20T19:18:30Z")

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In the previous version, I could add a new folder to an existing folder. I would select the folder I wanted, add a new folder, and it would appear under it. Now, it doesn’t matter what folder I select; it puts it at th…

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## [I am having descrepancies in my list](https://forum.fontba.se/t/i-am-having-descrepancies-in-my-list/2041)

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**Author:** [@aimeeharrisondesigns](https://forum.fontba.se/u/aimeeharrisondesigns)\
**Replies:** 1\
**Last updated:** [October 20, 2026, 7:14pm UTC](https://forum.fontba.se/t/i-am-having-descrepancies-in-my-list/2041 "2026-10-20T19:14:24Z")

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Please include the flowing when reporting a bug: Your operating system Operating system version FontBase version What actions caused the issue If possible, attach a screenshot Windows 10 Version 22H2 (OS Build 19045.…

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## [Watched folder issue](https://forum.fontba.se/t/watched-folder-issue/2014)

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**Author:** [@mostafarabi](https://forum.fontba.se/u/mostafarabi)\
**Replies:** 15\
**Last updated:** [October 20, 2026, 7:10pm UTC](https://forum.fontba.se/t/watched-folder-issue/2014 "2026-10-20T19:10:25Z")

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i cant create a watched folder - Windows 11- steps: add + Watched folder selecting the folder from the opened window nothing added to the app Note: i can add normal folders to the app normally, but it’s not updating …

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## [FontBase 2026.7.0 (Windows 10 22H2): renderer process spins at ~75% of a core while idle/minimized](https://forum.fontba.se/t/fontbase-2026-7-0-windows-10-22h2-renderer-process-spins-at-75-of-a-core-while-idle-minimized/2032)

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**Author:** [@threestepsahead](https://forum.fontba.se/u/threestepsahead)\
**Replies:** 3\
**Last updated:** [October 19, 2026, 7:48am UTC](https://forum.fontba.se/t/fontbase-2026-7-0-windows-10-22h2-renderer-process-spins-at-75-of-a-core-while-idle-minimized/2032 "2026-10-19T07:48:48Z")

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Environment: FontBase 2026.7.0, Windows 10 Pro 22H2 (19045.7725), i7-14700K, 128 GB RAM, library root F:\_FontBase\\FontBase (42 files), ~2,250 activated fonts in %LOCALAPPDATA%\\Microsoft\\Windows\\Fonts\\FontBase. Symptom: …

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## [Font Folders no longer display fonts](https://forum.fontba.se/t/font-folders-no-longer-display-fonts/2019)

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**Author:** [@Damo74](https://forum.fontba.se/u/Damo74)\
**Replies:** 3\
**Last updated:** [October 6, 2026, 10:23am UTC](https://forum.fontba.se/t/font-folders-no-longer-display-fonts/2019 "2026-10-06T10:23:51Z")

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Windows 11 Fontbase 2026.6.0 Hi Our font management program has suddenly stopped working correctly across three of our workstations. The main issue is that the font folders are no longer displaying the fonts containe…

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## [Font style selection resets to first style in Family View](https://forum.fontba.se/t/font-style-selection-resets-to-first-style-in-family-view/2024)

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**Author:** [@evo7force](https://forum.fontba.se/u/evo7force)\
**Replies:** 0\
**Last updated:** [October 5, 2026, 10:03am UTC](https://forum.fontba.se/t/font-style-selection-resets-to-first-style-in-family-view/2024 "2026-10-05T10:03:36Z")

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Operating system: Windows 11 Operating system version: \[add your Windows 11 version/build\] FontBase version: 2026.6.0 What actions caused the issue Open FontBase and go to Organise. Select a font family. Click…

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## [Access Expired?](https://forum.fontba.se/t/access-expired/1741)

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**Author:** [@Wendell\_Burke](https://forum.fontba.se/u/Wendell_Burke)\
**Replies:** 26\
**Last updated:** [October 5, 2026, 1:25am UTC](https://forum.fontba.se/t/access-expired/1741 "2026-10-05T01:25:41Z")

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Hello, I recently opened Fontbase and am seeing in the upper left hand corner, “Access Expired”, but this can’t be as my account is up to date and always has been, I logged out, then back in. I restarted my computer, bu…

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## [FontBase shows no fonts on Windows, even though they're detected](https://forum.fontba.se/t/fontbase-shows-no-fonts-on-windows-even-though-theyre-detected/1993)

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**Author:** [@nikiplamenov](https://forum.fontba.se/u/nikiplamenov)\
**Replies:** 6\
**Last updated:** [October 3, 2026, 8:31am UTC](https://forum.fontba.se/t/fontbase-shows-no-fonts-on-windows-even-though-theyre-detected/1993 "2026-10-03T08:31:10Z")

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Hi everyone, I’ve been using FontBase for a long time, but recently it stopped displaying any fonts on my Windows 11 machine. As you can see in the attached screenshot, FontBase says: “So lonely here. Try adding some…

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## [Watched Folders do not work in windows 10](https://forum.fontba.se/t/watched-folders-do-not-work-in-windows-10/2011)

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**Author:** [@SLyon](https://forum.fontba.se/u/SLyon)\
**Replies:** 4\
**Last updated:** [September 25, 2026, 8:55pm UTC](https://forum.fontba.se/t/watched-folders-do-not-work-in-windows-10/2011 "2026-09-25T20:55:37Z")

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Just setup FontBase as a paid user and tried to add a watched folder that is on a local drive and it did not work. I also tried to reference a folder on my C drive and that did not work. Please advise. I can supply a vid…

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## [Collections LOST](https://forum.fontba.se/t/collections-lost/2012)

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**Author:** [@manuel](https://forum.fontba.se/u/manuel)\
**Replies:** 1\
**Last updated:** [September 25, 2026, 11:53am UTC](https://forum.fontba.se/t/collections-lost/2012 "2026-09-25T11:53:31Z")

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This is the third time this has happend, the collections folder that was full with all my clients fonts classified is lost after updating… MAC OS 26.5.2 (25F84) FontBase version 2026.5.23 Update

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## [Macos: Can't activate fonts](https://forum.fontba.se/t/macos-cant-activate-fonts/2009)

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**Author:** [@daggett\_b](https://forum.fontba.se/u/daggett_b)\
**Replies:** 1\
**Last updated:** [September 17, 2026, 7:33am UTC](https://forum.fontba.se/t/macos-cant-activate-fonts/2009 "2026-09-17T07:33:09Z")

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My system macos 26.7. FontBase 2026.5.23 After updating to macos 26.7 I can’t activate any local fonts or remote fonts (e.g. Google). I tried resetting folder/file permission in System Settings \> Full Disk Access or …

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## [Text samples only show the letter 'A'](https://forum.fontba.se/t/text-samples-only-show-the-letter-a/2003)

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**Author:** [@koenibobini](https://forum.fontba.se/u/koenibobini)\
**Replies:** 2\
**Last updated:** [September 15, 2026, 5:00pm UTC](https://forum.fontba.se/t/text-samples-only-show-the-letter-a/2003 "2026-09-15T17:00:57Z")

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OS: Tahoe Apple M3 Max OS Version: 26.6.2 FontBase version: 2026.5.23 What actions caused the issue: Nothing, started randomly and has been ongoing for months Tried resetting all text sample previews, cleari…

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## [Linux AppImage attempts to install macOS Adobe plugins and requests root access](https://forum.fontba.se/t/linux-appimage-attempts-to-install-macos-adobe-plugins-and-requests-root-access/2005)

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**Author:** [@smartin](https://forum.fontba.se/u/smartin)\
**Replies:** 1\
**Last updated:** [September 15, 2026, 8:57am UTC](https://forum.fontba.se/t/linux-appimage-attempts-to-install-macos-adobe-plugins-and-requests-root-access/2005 "2026-09-15T08:57:09Z")

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After signing in to FontBase 2026.5.23 AppImage on Ubuntu 26.04.1 and activating the Awesome subscription, FontBase opens a PolicyKit authentication dialog requesting root privileges. Inspecting the running process show…

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## [InDesign plugin not valid after 21.5.1 update](https://forum.fontba.se/t/indesign-plugin-not-valid-after-21-5-1-update/2002)

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**Author:** [@srf](https://forum.fontba.se/u/srf)\
**Replies:** 3\
**Last updated:** [August 14, 2026, 7:05am UTC](https://forum.fontba.se/t/indesign-plugin-not-valid-after-21-5-1-update/2002 "2026-08-14T07:05:04Z")

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After InDesign is updated to 21.5.1 the FontBase plugin isn’t loading with the error message: Adobe InDesign does not recognise FONTBASE-WIN-INDESIGN-2026.PLN as a valid plug-in. Please reinstall the FONTBASE-WIN-INDES…

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## [All preferences/catalogs/likes etc. vanished on re-installation to FB version 2026.4.1](https://forum.fontba.se/t/all-preferences-catalogs-likes-etc-vanished-on-re-installation-to-fb-version-2026-4-1/1932)

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**Author:** [@ElRobboz](https://forum.fontba.se/u/ElRobboz)\
**Replies:** 6\
**Last updated:** [August 12, 2026, 5:50am UTC](https://forum.fontba.se/t/all-preferences-catalogs-likes-etc-vanished-on-re-installation-to-fb-version-2026-4-1/1932 "2026-08-12T05:50:59Z")

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Hi there, Currently, I am using Windows 11 Version 24H2. I was having issues with a previous version of FontBase (version ??) not loading—the icon in the startup bar continually showed the popup ‘starting…’ when I hove…

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## [Illustrator auto-activation - fonts don't activate correctly](https://forum.fontba.se/t/illustrator-auto-activation-fonts-dont-activate-correctly/1997)

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**Author:** [@ChrDelMG](https://forum.fontba.se/u/ChrDelMG)\
**Replies:** 6\
**Last updated:** [August 4, 2026, 8:17am UTC](https://forum.fontba.se/t/illustrator-auto-activation-fonts-dont-activate-correctly/1997 "2026-08-04T08:17:27Z")

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MAC OS Tahoe 26.5.1 Mac Studio M1 Pro FontBase 2026.5.23 Illustrator 2026 (30.6) Awesome licence When we open a file in Illustrator we have a popup saying font “x” is missing, another font will replace it. However b…

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## [Windows blocking Fontbase](https://forum.fontba.se/t/windows-blocking-fontbase/1998)

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**Author:** [@Andresspencer](https://forum.fontba.se/u/Andresspencer)\
**Replies:** 1\
**Last updated:** [July 30, 2026, 5:23pm UTC](https://forum.fontba.se/t/windows-blocking-fontbase/1998 "2026-07-30T17:23:11Z")

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Your operating system: Windows 11 Fontbase version: 2026.05.23 Hello, I’m experiencing an issue with FontBase. Whenever I open the program, Windows Defender displays the following warning: “Part of this app has been b…

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## [Fonts appearing as rectangular blocks](https://forum.fontba.se/t/fonts-appearing-as-rectangular-blocks/1716)

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**Author:** [@Wendell\_Burke](https://forum.fontba.se/u/Wendell_Burke)\
**Replies:** 11\
**Last updated:** [July 16, 2026, 2:32pm UTC](https://forum.fontba.se/t/fonts-appearing-as-rectangular-blocks/1716 "2026-07-16T14:32:54Z")

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Hello, I have a large number of fonts that appear as rectangular blocks in fontbase and was hoping for some help as to why and what I might be able to do about it? I’m running… Windows 11 Pro Version: 24H2 FontBase 2.…

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## [Can't activate fonts on multiple desktops (MacStudio M1)](https://forum.fontba.se/t/cant-activate-fonts-on-multiple-desktops-macstudio-m1/1986)

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**Author:** [@ChrDelMG](https://forum.fontba.se/u/ChrDelMG)\
**Replies:** 18\
**Last updated:** [July 16, 2026, 7:29am UTC](https://forum.fontba.se/t/cant-activate-fonts-on-multiple-desktops-macstudio-m1/1986 "2026-07-16T07:29:50Z")

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Hello, I am currently testing with a few other users the workflow before validating the use of this software for a team of about 30 people. On my MacBook Pro M3 it works from the start with no issues, but on the deskto…

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## [Fonts don't autoactivate in InDesign 21.4.1 x64](https://forum.fontba.se/t/fonts-dont-autoactivate-in-indesign-21-4-1-x64/1984)

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**Author:** [@Florian](https://forum.fontba.se/u/Florian)\
**Replies:** 3\
**Last updated:** [June 30, 2026, 6:33am UTC](https://forum.fontba.se/t/fonts-dont-autoactivate-in-indesign-21-4-1-x64/1984 "2026-06-30T06:33:27Z")

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os: Windows 10 IoT Enterprise LTSC os version: 21H2 os build: 19044.7417 FontBase version: 2026.5.17 As someone else mentioned here in the Questions section, fonts don’t autoactivate in InDesign 21.4.1. I report it …

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## [Inactive fonts still showing up](https://forum.fontba.se/t/inactive-fonts-still-showing-up/1985)

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**Author:** [@Roux](https://forum.fontba.se/u/Roux)\
**Replies:** 1\
**Last updated:** [June 23, 2026, 7:28am UTC](https://forum.fontba.se/t/inactive-fonts-still-showing-up/1985 "2026-06-23T07:28:53Z")

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Please include the flowing when reporting a bug: Your operating system Windows 11 Operating system version Windows 11 FontBase version 2026.5.17.0 What actions caused the issue ??? If possible, attach a screenshot …

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## [Mystery folders in sidebar](https://forum.fontba.se/t/mystery-folders-in-sidebar/1983)

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**Author:** [@cfmdesigns](https://forum.fontba.se/u/cfmdesigns)\
**Replies:** 1\
**Last updated:** [June 22, 2026, 6:28am UTC](https://forum.fontba.se/t/mystery-folders-in-sidebar/1983 "2026-06-22T06:28:36Z")

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Mac OS Tahoe 26.5.1 FontBase version 2026.5.17 No conscious actions on my part caused this I already deleted some empty folders, but screenshot is what remains. Folders were present under the FOLDERS heading that I d…

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## [I can't invite team members](https://forum.fontba.se/t/i-cant-invite-team-members/1978)

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**Author:** [@marc.blackie](https://forum.fontba.se/u/marc.blackie)\
**Replies:** 3\
**Last updated:** [June 12, 2026, 6:50am UTC](https://forum.fontba.se/t/i-cant-invite-team-members/1978 "2026-06-12T06:50:44Z")

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My team members don’t receive any email with the invitation to join my team. Thanks.

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## [FontBase fonts activated but not showing in apps](https://forum.fontba.se/t/fontbase-fonts-activated-but-not-showing-in-apps/1980)

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**Author:** [@AdamMannPro](https://forum.fontba.se/u/AdamMannPro)\
**Replies:** 7\
**Last updated:** [June 12, 2026, 6:47am UTC](https://forum.fontba.se/t/fontbase-fonts-activated-but-not-showing-in-apps/1980 "2026-06-12T06:47:25Z")

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I have recently rebuilt my M4 Mac mini (profile data is on an external drive) I have added all my fonts and activated some from Google (using the built in option) and activated some of my owned fonts. When I fire up Af…

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## [Indesign not loading fontbase.exe plugin](https://forum.fontba.se/t/indesign-not-loading-fontbase-exe-plugin/1981)

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**Author:** [@Uzial](https://forum.fontba.se/u/Uzial)\
**Replies:** 3\
**Last updated:** [June 12, 2026, 1:15am UTC](https://forum.fontba.se/t/indesign-not-loading-fontbase-exe-plugin/1981 "2026-06-12T01:15:42Z")

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Indesign current version is reporting an error and not loading the fontbase plugin. Adobe InDesign does not recognize FONTBASE-WIN\_INDESIGN-2026.PLN as a valid plugin. Please resintall the FONTBASE–WIN-INDESIGN-2026.PL…

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## [Watched folder reset after reboot](https://forum.fontba.se/t/watched-folder-reset-after-reboot/1928)

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**Author:** [@pmauk0nen](https://forum.fontba.se/u/pmauk0nen)\
**Replies:** 12\
**Last updated:** [June 8, 2026, 9:56am UTC](https://forum.fontba.se/t/watched-folder-reset-after-reboot/1928 "2026-06-08T09:56:32Z")

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Hi Every morning when started my mac Fontbase´s watched folder is empty. I can see watched folder name but there is nothing in inside. I have to assign watched folder again, every morning. Then it works fine until reb…

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## [Issues with the always-on Google as a provider](https://forum.fontba.se/t/issues-with-the-always-on-google-as-a-provider/1973)

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**Author:** [@nclm](https://forum.fontba.se/u/nclm)\
**Replies:** 0\
**Last updated:** [June 5, 2026, 11:58am UTC](https://forum.fontba.se/t/issues-with-the-always-on-google-as-a-provider/1973 "2026-06-05T11:58:54Z")

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Since some recent update there’s a Providers section in the sidebar, with Google and FontMarket. Many of the fonts in my local library are freely licensed (SIL-OFL), and as it turns out Google collects many of those on …

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