Can not log in and use Awesome

Hi, I’m new to Fontbase and I just registered for Awesome. When I try to login with the password I received after the credit card registration, I get the pop up to check my internet connection. But my connection seems to be fine. What could this be and how can I solve it? Thanks.

Hello @anouknanette, thank you for your post. Sorry to hear you’re experiencing login issues.
Is it possible that anti-virus or similar software is blocking FontBase’s network access?
Would it be possible for you to check if logging in with your account details would work on a different computer with FontBase installed?
Thank you