Hello and thank you for your help.
unfortunately, i lowered my screen resolution on both my screens and the problem is still there.
i uninstalled the software and reinstalled it, and nothing happens too
i also made the two screens displaying the same. problem is still there
Hello, I had the same problem. I’m also on a Windows 10 system 20H2. I had Fontbase 2.13.x installed, then I suddenly encountered this problem a few weeks ago. Thought updating to the latest version (2.16.9) would help but it didn’t work. Uninstalling and reinstalling didn’t work either.
I work on a laptop with multiple monitors scattered across several office rooms that I regularly connect to for dual-monitor set-up, but connecting/disconnecting, changing screen resolutions did not help. Windows 10 task view did nothing either.
However, Domonik’s suggestion from the other post has helped, which was to delete the folder C:/Users/YOURNAME/AppData/Roaming/FontBase
Hope posting this will help with anyone else facing this issue, and also the Fontbase development team. Hopefully this issue will not happen again, and be resolved in a future update soon.
Hello @Erymanthe@coverly, thank you for your posts and bringing this to our attention, and sorry for taking so long to reply.
We are working on fixing this issue and the fix will probably appear in one of the upcoming releases.
Thank you again for your help,
FontBase Dev Team
Hi. I’m having the same issue. Was this ever solved?
Tried quitting FontBase and starting it again
Tried rebooting Windows
This has happened several times in the past… but quitting FontBase (usually would have to force quit in Task Manager) and restarting it fixed the issue, at least until the next time.
But now nothing is helping
Hello @adiosfrank, welcome to the forum, thank you for bringing this up and sorry to hear you’re having similar issues.
Could you please confirm that you’ve already downloaded the latest update?