Mac OS 12.5.1
FontBase 2.20.7
Issue it caused: I’m not sure. I checked my account, and my account and credit card are still active. It needs to be fixed since it’s been almost a month
Hello @masahiro, thank you for your post and welcome to the forum 
And sorry for the delay 
Could you please email us at [email protected] about this?
I have also already contacted the relevant part of our team about this.
Thank you again,
Yuriy
FontBase Dev Team