Access expired!

Bugs
1

Please include the flowing when reporting a bug:
I have a message that says that my Access expired even though I just signed in and was clearly paid up. Also, when I wanted to ask for help the website did not recognize my email address and so I signed up again possibly with the same email address and password. What is going on? I have an iMacPro running Monterey 12.2 and FontBase Version 2.16.6. Please assist, thanks! Wendy

Screen Shot 2022-06-19 at 10.16.09 PM
Screen Shot 2022-06-19 at 10.16.09 PM2382×1390 242 KB

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2

Hello @wendyshiraki, thank you for the post, welcome to the forum and sorry for the delay in replying.
Could you perhaps drop us an email at [email protected] to share the email address you’ve been using to log in and we’ll have a look at what the cause of this issue might be.
Thank you again,
Yuriy
FontBase Dev Team