Access expired!

Please include the flowing when reporting a bug:
I have a message that says that my Access expired even though I just signed in and was clearly paid up. Also, when I wanted to ask for help the website did not recognize my email address and so I signed up again possibly with the same email address and password. What is going on? I have an iMacPro running Monterey 12.2 and FontBase Version 2.16.6. Please assist, thanks! Wendy

  • Your operating system
  • Operating system version
  • FontBase version
  • What actions caused the issue
  • If possible, attach a screenshot

Hello @wendyshiraki, thank you for the post, welcome to the forum and sorry for the delay in replying.
Could you perhaps drop us an email at to share the email address you’ve been using to log in and we’ll have a look at what the cause of this issue might be.
Thank you again,
FontBase Dev Team