App on Surface shows 6k google fonts, desktop shows 3k

On my surface i see over 6000 google fonts on desktop i see only 3000.
please tell me when this gets solved or how i can solve.

Please include the flowing (haha) when reporting a bug:

  • Your operating system: win 11
  • Operating system version: 10.0.26100
  • FontBase version: 2.21.0
  • What actions caused the issue: no action

Hello @mothfri, thank you for your post :pray:
To make sure there are no old or extra fonts in the “Google” folder in the Providers section please:

  • remove this folder, then
  • right-click the “PROVIDERS” section title to open the pop-up menu and
  • click “Import Google fonts” to re-add it.

Thank you again,

i can only delete the folder not remove option. and no right click option on providers. thanks for any further help

Thank you for the super-quick reply @mothfri :pray:
Delete, yes. The right-click option will only appear after the Google provider folder had been deleted.

deleted the folder. added it again - followed your steps. still only 3200 fonts.

Thank you for the quick update :pray:
Have you performed the procedure on both devices? If so, does the number of fonts match now?
Also, just to clarify - what is the exact number of fonts after doing the above?

Thank you again,

i dont plan to do on my surface, i dont want to loose my fonts added. can you tell me what number should show up?

3335 should be the total number of Google fonts as of 2.21.0.
The difference is because at one point in the past Google started consolidating their fonts into variable font files. So 6k fonts in the older version doesn’t mean there are more font options. On the contrary, variable fonts in the 3k folder can have multiple styles in the same font file, resulting in the smaller total number of fonts, but over 6k font styles overall.

Hope this helps,

1 Like

hmm ok. helps partial. on desktop inter tight is missing, on surface its there under google fonts. so if i delete the folder on my surface and add it again i will lose this font :slight_smile: for example

Good point, thank you :pray:
I just tested this specific case though, cleared everything, reset the settings, then fresh install of v2.21.0 (to make sure I don’t have any older fonts left), but I still see it:
image

Are you sure this specific font is missing? Not questioning the general point of some font differences between the database versions Google provides, it is quite probable :pray:
Also, regarding the total number of fonts I’ve mentioned above - I’ve made a mistake, sorry about that, was looking at the wrong version. The total should be 3203.

now i have 3382 google fonts inside. but none is grouped anymore. what a mess. and inter tight is still missing.

Thank you for the update @mothfri :pray:
If I may clarify - is this happening to the Google folder in the Providers sections which has been added via the “Import Google fonts” option after deleting its previous version?

yes inside there. and in ALL other foldes… this is really broken now. please help me.

Thank you for the quick reply :pray:
Yes, unfortunately the grouping issue with other folders is still ongoing, but will be fixed in the next update, which should be up soon :pray:
I am trying to help, yes, I understand this must be a very annoying issue to have :pensive:

Would it be possible for you to capture a screen recording of the process of deleting the Google folder in the Providers section, then adding it as we’ve talked about above? Checking in your file explorer whether the folder is actually deleted before re-adding it, if possible :pray:

For the life of me I can’t reproduce the bug you’re describing, there is no good reason for this to happen neither on our nor on Google’s end. But I’m still trying to remedy the situation regardless of the reason and get you back to where you were before this started happening as soon as I can :pray:

Thank you again,

i dont plan to serve a screen recording. when will new version be up? crazy annyoing… “soon” can mean anything.

Thank you for the quick reply, fair enough on the screen recording, I completely understand :pray:
I believe the new version should be up in the coming weeks, not sure yet on the exact date, sorry about not being able to provide an exact date at this moment :pensive:

Thank you again,

so it got reported over one month ago. and now you tell me its some more weeks again and you cant even give a timeframe for such a massive bug?

Thank you for the quick reply :pray:
Given the bug severity the update will most likely be up sooner than initially planned. And I can only provide a timeframe at this moment, not an exact date, as unfortunately it depends on many other factors :pensive:
Doing everything in my power to speed up the process as I do understand how disrupting this issue is.

Thank you again,