Our font management program has suddenly stopped working correctly across three of our workstations.
The main issue is that the font folders are no longer displaying the fonts contained within them. Some folders are showing fonts, while others appear empty even though we know the fonts are still there.
We have not made any changes to our system, and I have also tried installing a previous version of the program, but the same issue still occurs.
I have since worked out that if I go into the Inactive Fonts area, all of the fonts are listed correctly. This suggests the fonts themselves are still present and being recognised by the program.
The problem appears to be specifically with the font folders, which are not displaying the fonts contained in them.
Hello Damian, thank you for your post and welcome to the forum
This is very odd and definitely shouldn’t happen. There have been no recent changes to FontBase as far as I know, and given there were no changes to the system either this is even more odd.
Have you perhaps had the chance to re-install the app or reset the settings to see if that would help?
