Fonts won't activate

Bugs
1
  • Operating system - Catalina 10.15.7
  • FontBase version - 2.18.1
  • What actions caused the issue:

  1. I hadn’t used Fontbase for a while. Now when I go into it, all fonts are ‘Inactive’ and trying to activate any font throws up an error ‘Could not activate X fonts’.

  2. I purchased a year’s subscription to see if that would make any difference. It didn’t.

  3. I tried changing the default font folder to a local folder not on Google Drive. It didn’t make any difference. Still getting the same error.

error
error1920×1163 105 KB

2

Hello @Tania, thank you for your post and welcome to the forum :pray:
Thank you for the detailed description of the issue. Would it be possible to try to uninstall and re-install FontBase? And preferably leave a local (non-Google Drive) folder as the Root Folder?
Thank you again,
Yuriy
FontBase Dev Team

3

Hi Yuriy. Thank you for your response. Unfortunately, this didn’t work. It’s still acting the same way giving the same error message.

4

Hello Tania, thank you for your reply :pray:
Would it be possible for you to try this possible fix? The issue it was originally suggested for is somewhat different, but it could help

Hope this helps,
Yuriy