Hi, I can´t activate any font, no matter what should I do

Bugs
1

Please include the flowing when reporting a bug:

2

Hello @JCPena, thank you for your post and welcome to the forum :pray:
Does this also happen to the pre-loaded Google fonts?
Is it possible that FontBase doesn’t have the necessary read/write rights on the new OS or perhaps some other software is blocking it?
Thank you again,
Yuriy
FontBase Dev Team

3

thanks for the answer, but, How can I fix it?

4

Thank you for such a quick reply :pray:
As for the pre-loaded Google fonts, are they also not activating properly?
Regarding the rights, I did a quick search and came upon this article from Apple, which might hold the answer.
Thank you again,
Yuriy

5

I did what you suggest but still I can´t activate any font, this is frustrating, any other suggestion?

6

Thank you for the quick reply :pray:
Is this a home computer, or a part of some kind of office/work network? This might help in understanding what’s blocking FontBase from working properly, since there are no internal reasons for it to fail.
Also, is your root folder located on a local drive (not network or NAS or something like that)?
Thank you again,
Yuriy

7

Hi Yuriy, It´s a personal computer, The root folder is the same, the only change was the computer,

8

Thank you for the update :pray:
That’s very odd :thinking:
Would it be possible to try to re-install the app and try again?

9

O re-Install , and I have the same problem, 3 weeks with this problem, and you already charge for the complete month, not fair :angry:

10

Hello @JCPena, thank you for the reply and apologies for the delay in replying :pensive:
Unfortunately I have no power over charging, just here to help with app related questions as much as I can :pray:
When re-installing, did you happen to also reset the settings? There’s a guide here on fontba.se
Thank you again,

11

Thanks I cancelled my Subscription

12

Thank you for the update :pray: