I am having descrepancies in my list

Please include the flowing when reporting a bug:

  • Your operating system
  • Operating system version
  • FontBase version
  • What actions caused the issue
  • If possible, attach a screenshot

Windows 10
Version 22H2 (OS Build 19045.6466)

FontBase: 2026.7.0, Client: 49ff90f5-bb36-4f6c-b552-5158c6c7edcc

over 6,000 files are missing. I have activated them and deactivated them and they show up under Providers1 but they do not show up in the ALL area.

At the top of the program it says:
ALL 10209
ACTIVE 10194
INACTIVE 145

And it says this under providers1:

Aimee 8477
Creative Fabrica 1298
Google 6974

Where did my files go? I have them all over my computer and reinstalling them doesn’t make any sense.

I had to reinstall this program several months ago and it stopped listing all my fonts at that point.

It is showing htat the fonts I used a few months before i reinstalled as not being on my computer when they are so they are somehow shut off. Why is that happening?

I need access to the fonts that are missing. I have activated and deactivated and activated the Aimee, Creative Fabrica and Google fonts repeatedly and it changes nothing.

Please help.

Thanks!
Aimee

ETA: I tried to attach a screen shot but it says I cannot. But the screenshot shows the same thing I outlined above.

Hello Aimee, thank you for your post and welcome back to the forum :folded_hands:

First of all, just to make sure, could you please specify what is the Providers1/providers1 you’ve mentioned?

Thank you again,