I am not able to use the "awesome" features after I subscribed to the Fontbase service

Bugs
#1

Please include the flowing when reporting a bug:

  • Your operating system - MAC OS

  • Operating system version - Monterey

  • FontBase version - 12.3

  • What actions caused the issue - can’t use “Awesome” features that I subscribed t

  • If possible, attach a screenshot

#2

Hi @liisatw, welcome to the forum:)
Sorry to hear you’re experiencing issues with this. Could you drop us an email at mail@fontba.se from or with your login email so we can check what’s going on?
Thank you,
Yuriy
FontBase Dev Team