[RESOLVED] App not working properly (activation, watched folders with Root folder on a shared drive)

Mac OS 15.3.1
Mac Studio M2 Ultra
Fontbase 2.23.1

I can’t add fonts, I can’t activate fonts, i can’t add watch folders.
the UI responds how it should (pop up windows load - when you activate fonts, you get an animation but then no green light to signify activated) nothing happens and nothing seems to work.

I have it working on my macbook pro fine

but i have paid for another seat for my mac studio and the app does not work.

Please include the flowing when reporting a bug:

  • Your operating system
  • Operating system version
  • FontBase version
  • What actions caused the issue
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Hello @jfm1984, thank you for your post and welcome to the forum :folded_hands:
Does FontBase detect font and folders if you copy them to the Root folder via your system’s file manager?

Thank you again,

thanks for responding back so quickly…
i had the default fontbase root folder set up on a shared drive - also the same location asm y MBP
so i moved it to the root folder in Home / Documents and then everything clicked into gear
functionality now restored
so not sure whether issue was i was sharing the same location as the other device. so it could not write correctrly to the pref?
either way all seems ok now, thanks!

1 Like

Hello @jfm1984, thank you for the quick reply :folded_hands:
Glad to hear the issue has been resolved :folded_hands: Regarding difficulties when using network drives, there is some additional info here that might help in understanding what could have been going on: https://fontba.se/learn/faq

Thank you again,