Strange error message

I’m trying to add a photo of the odd error message I’m getting but it won’t let me for some reason.

Once I open FB and try to type text into the bottom, it pops up “Something bad happened”
Error: New version 2026.2.0 is not signed…
after more code lines it has a blue restart button.
it continues to do the same thing each time i hit the restart.
I did try to uninstal and reinstall but it didn’t help.

Hello @RedHaute, thank you for your post :folded_hands:
Could you please uninstall the app, download the installer from our website and try that way?

Thank you again,

i did do that but will try again. will take a bit as i can’t access that computer yet. this seems to be happening all all computers I have FB on

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apologies for the delay. I uninstalled and reinstalled again. opened it and seemed fine. closed it and next time i opened it got a pop up that says “can’t access root folder”

Hello @RedHaute, thank you for your reply :folded_hands:
This is quite odd since it doesn’t look like a message FontBase can produce.
Would it be possible to attach a screenshot here using something like https://postimages.org/ (unfortunately the forum platform has issues with built-in image uploading at the moment).

Thank you again,

Thank you for your reply @RedHaute :folded_hands:
Have you perhaps already checked if the root folder (location visible in the Settings page) exists and contains your fonts?

Thank you again,