Watched Folders Disappear

I’m using FontBase free version at the moment to test functionality. I have watched folders setup to pull fonts from a server that is password protected. Some times when I open font base, the watched folders are completely missing, so I have to re-add them and then reactivate the fonts I was using. Other times the folders are there but fonts are not activated. Every time, I ensure I have reauthenticated my connection to the server prior to opening font base.

Should I not be using Watched Folders?

  • Your operating system: Mac osx ventura
  • FontBase version: Version 2.18.1 (2.18.1)
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Hello @AberdeenWrites, thank you for your post and welcome to the forum :pray:
Watched folders and remote storage such as servers or Dropbox/Google Drive etc don’t always play along that well. This is associated with how FontBase checks the availability of the added fonts/folders and how remote storage is giving access to this info.
So yes, for more stable experience it would be better to avoid using Watched folders in this case, if possible.
Hope this helps,
Yuriy
FontBase Dev Team

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Hi,

Is there any chance of changing that behaviour? I work for different clients, they have their removable media or servers assigned. Fontbase keeps deleting the watched folders when the drives/servers are removed, and – what’s worse – “forgets” activations. So when I add the watched folder, I start with a blank slate.

This is problematic, as the folders contain different versions of various fonts (ttf, otf, static, variable, etc.).

Is there any way to change the behaviour to mark watched folder as missing and remember its font settings, instead of simply removing it from Fontbase?

Thanks,
Bart

2 Likes

Hello Bart, thank you for your posts and welcome to the forum :pray:
First of all, please let me acknowledge that I do understand how inconvenient this issue is under your current circumstances. I think there is a chance, yes. Cannot give an estimate on the implementation deadline at the moment though, sorry :pensive:

Thank you again,

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I’m having the same issue. The fonts are searchable when the network folder is available. But the watched folder isn’t showing up in the “folders” section at all. I’ll pursue the alternative and add a local folder off the network. But first, I need to remove these fonts.

To the Dev: How do you remove a watched folder when it’s not visible? It has never been visible and I’m not seeing anything in the settings panel to manage watched folders. Could you offer us a workaround for now?

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Hello Winter, thank you for your post and welcome to the forum :pray:
The most definitive method of making sure the Root folder does not contain anything you don’t want there, including extra fonts or watched folders, is navigating to the Root folder (e.g. right-clicking on the FOLDERS title in the sidebar, then selecting “Open root folder”), then deleting the extra folders/files directly.

Thank you again,

3 Likes