Fonts Activated in FontBase Don't Appear in Figma

Bugs
1

My activated fonts in FontBase aren’t showing up in Figma. They show up in every other app (e.g. all adobe apps and office apps), though. And if I install them directly, they show up fine. When I activate, I can see them show up in my main font directory that Figma uses, so no issue there either.

I’m using the most recent desktop app on Windows 11.

I’ve tried:

  • Changing my root folder to “C:/FontBase” from FontBase settings
  • Uninstalling and reinstalling both Figma and FontBase
  • Installing the beta build of Figma
  • Updating Windows
  • Running both programs as administrator

Any ideas?

2

Found a solution. I had to update Windows to an advanced build that’s outside of the normal updates. So I’m sure it’ll be sorted with the next official update of Windows 11

1 Like
3

What Build of windows 11 did you upgrade to, have same issue but no way to rectify it

4

Has anyone found a solution to this problem? Fontbase in figma stopped working

[image]

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5

It stopped working for me as well. No matter how many times I activate/deactivate the fonts, they don’t show up on Figma. They are showing up fine on other apps (Adobe Suite, Word, etc.).

6

Hello @serhiishakh and @humanespace, thank you guys for your posts and welcome to the forum :pray:
Do you remember when this started happening?
What were the last changes/actions on your machines after which activated fonts stopped appearing in Figma?

Have you perhaps already had the chance to try to possible solution mentioned above?

I’m afraid Figma is a bit different from other desktop apps in terms of how it accesses fonts, hence the current issue you’re seeing is most likely not due to changes in FontBase, but rather inside Figma itself, or possibly inside the Windows OS :pensive:
Thank you again,
Yuriy
FontBase Dev Team

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7

The issue has been there since a week. However, I’m about to try updating my Windows to an Insider Build. Will keep you posted.

8

Thank you for the quick reply :pray:
Have there been any OS or Figma updates during this time? Around a week ago I mean

9

I have tried updating my Windows to Insider Preview Build but it doesn’t seem to help.
Figma updates are pretty frequent, it is probable that it’s updated last week.

OS Info:

Edition Windows 11 Home Single Language
Version 23H2
Installed on ‎2/‎16/‎2024
OS build 22635.3858
Experience Windows Feature Experience Pack 1000.22700.1025.0
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10

Tried:

  1. Updating Windows to Insider Preview Build.
  2. Resetting and Reinstalling Figma and FontBase.
  3. Changing the Root folder to 'Windows/Fonts/FontBase".

Still not working. Any ideas?

11

Just a quick update, I am only facing this issue on Windows. Turns out it works flawlessly on Mac with Figma.

12

Thank you for all the additional info :pray:
This is indeed pretty odd :thinking:
Would it be possible to try to revert Figma to it’s slightly older version (any time before the issue started) and see if that would make a difference? Could help in understanding what the problem is and what can be done about it.
Thank you again,
Yuriy

13

Hey,
Just wanted to update that it has started working again. I just tried it after my Windows updated out of the blue and it seems to be working now.

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14

Thank you for the quick update :pray:
The OS was the culprit after all it seems.
Glad it’s resolved now:)

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15

I think it stops working after last Figma update

1 Like
16

Thank you for your reply and the additional info :pray:
I really hope fixes this soon, sadly I don’t think there is anything we can do on our end to remedy the changes inside Figma :pensive:
Thank you again,
Yuriy

EDIT 01/08/2024 *I really hope Figma fixes this soon…

17

It has started after updating windows 10 to windows 11. I did it yesterday, and today fontbase doesn’t work in Figma

18

Hello @evgeniiatiu :pray:
May I ask where you’re from? Sometimes related services work differently depending on the region

Yuriy
FontBase Dev Team

19

I am in Malaysia. Fontbase+Figma worked great here till today.

20

Thank you :pray:
And thank you for the original, and welcome to the forum :pray:
Have you perhaps already had the chance to try reinstalling FontBase after the OS update?
Based on the discussion above it’s also possible something changed inside Figma recently Fonts Activated in FontBase Don't Appear in Figma - #15 by serhiishakh
and if that’s the cause of the issues you’re having, I’m afraid there is little we can do on our end to remedy that :pensive:
But it’s possible a re-install and resetting the settings (Reset Settings — FontBase Tutorials) can return things to normal :pray:
Thank you again,
Yuriy